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Acceptable Use Policy

The rules for what you can and cannot do on the Onnie platform.

Acceptable Use Policy

Effective date: June 28, 2026 · Last updated: June 28, 2026

The short version

Use Onnie for real work. Don't break the law, harm people, abuse the platform, or try to compromise our systems. Violations may result in suspension or termination of your access.

This policy is incorporated into and forms part of the Terms of Service.

1. Prohibited activities

1.1 Illegal, harmful, or abusive conduct

You may not use Onnie to:

  • violate any applicable law or regulation;
  • harass, threaten, defame, or abuse any person;
  • promote hatred, violence, or discrimination against individuals or groups based on protected characteristics;
  • exploit, harm, or endanger minors in any way;
  • facilitate fraud, phishing, scams, or other deceptive practices.

1.2 Privacy and personal data misuse

You may not:

  • collect, process, or share personal data without a lawful basis, appropriate notice, and required consent;
  • attempt to de-anonymize or re-identify individuals from anonymized datasets without authorization;
  • access or disclose information you are not authorized to access.

1.3 Security threats and unauthorized access

You may not:

  • probe, scan, or test the vulnerability of any Onnie system or network without explicit written authorization;
  • bypass, disable, or interfere with authentication, access controls, or security mechanisms;
  • introduce malware, ransomware, spyware, or any harmful code into the Services or Customer Content;
  • attempt to gain unauthorized access to any account, workspace, system, or data.

1.4 Platform abuse and disruption

You may not:

  • overload, degrade, or disrupt the Services through automated or manual means;
  • conduct scraping or data harvesting in a way that exceeds rate limits or interferes with normal operation;
  • use the Services in a manner that materially degrades other users' experience.

1.5 Misuse of public access points

Where Onnie provides public-facing pages, forms, or shared links:

  • do not share access tokens or links where doing so would breach confidentiality obligations;
  • do not attempt to bypass intended access restrictions or verification steps;
  • do not submit malicious content or files through public entry points.

1.6 Intellectual property infringement

You may not:

  • upload, share, or distribute content that infringes copyright, trademark, trade secret, or other intellectual property rights;
  • distribute pirated software or unauthorized copies of protected materials.

1.7 Reverse engineering and competitive use

You may not:

  • reverse engineer, decompile, or attempt to extract source code from the Services, except as expressly permitted by applicable law;
  • access or use the Services to build a competing product;
  • publicly benchmark the Services without our prior written permission.

2. Prohibited content

You may not upload, submit, generate, or distribute content through Onnie that:

  • is hateful, threatening, or violent toward individuals or groups based on protected characteristics;
  • constitutes or facilitates child sexual abuse, exploitation, or any sexual content involving minors;
  • contains malware, exploits, or instructions designed to harm systems or people;
  • is fraudulent, deceptive, or designed to facilitate phishing or social engineering.

3. AI features — Onnie, Onniebots, and Routines

When using AI-powered features:

  • do not use Onnie, Onniebots, or Routines to generate or distribute any prohibited content listed above;
  • review Outputs before acting on them, particularly in regulated, financial, medical, legal, or high-impact contexts;
  • do not misrepresent AI-generated content as independently verified fact when it has not been verified.

4. Enforcement

We may investigate suspected violations and take action at our discretion, including:

  • removing or restricting access to content;
  • rate-limiting or disabling abusive automations;
  • suspending or terminating accounts or workspaces;
  • reporting conduct to law enforcement where required or appropriate.

We may cooperate with lawful requests from authorities and preserve evidence as required by law.

5. Reporting

To report a policy violation, security issue, or abuse, email legal@onnie.ai. Please include the relevant workspace details, timestamps, and any supporting evidence (screenshots, logs) to help us investigate promptly.